MyChart Frequently Asked Questions

Can I print my COVID-19 test result from MyChart?

Yes, you are able to print your test result after logging into MyChart and navigating to Test Results under the Results menu.

Is there a fee to use MyChart?

MyChart is a free service offered to our patients.

How is MyChart secure?

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password.

I was logged out of MyChart, what happened?

We aim to protect your privacy and security of your information. While logged into MyChart, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyChart. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time.